This policy applies exclusively to the products, services, and related features (collectively referred to as "United Coding Technology Services") offered by United Coding (Shanghai) Technology Co., Ltd. and its affiliates (referred to as "we" or "United Coding Technology"). This includes our websites, official accounts, video channels, and any new products or services delivered through emerging technologies. If a specific product or service has its own separate privacy policy or legal notice with special terms, that policy will take precedence. For any areas not covered by a product’s privacy policy or user agreement, this policy will apply. Additionally, if any of our affiliates use our products or services without having their own independent privacy policy, this Privacy Policy will apply to those portions as well.
Please read our Privacy Policy carefully—especially the sections highlighted in bold—and make sure you understand how we handle your personal information. If you have any questions, feel free to reach out to us using the contact details provided in the Privacy Policy.
Introduction
Welcome to the official website of United Coding (Shanghai) Technology Co., Ltd. ("this website").
We take your privacy and the protection of your personal information very seriously. When you use our products and services, we may collect and use certain information about you. This Privacy Policy ("Policy") explains how we collect, use, store, share, and transfer your information, as well as how you can access, update, delete, and protect it.
This Policy will help you understand:
1. What types of information we collect
2. How we use your information
3. How we share your information
4. Third-party processing we may engage
5. How we protect your information
6. How long we retain your information
7. Protection of minors' personal data
8. Notifications and updates to this Policy
9. Links to third-party sites
10. How to contact us
Catalog
1. What types of information we collect
2. How we use your information
3. How we share your information
4. Third-party processing we may engage
5. How we protect your information
6. How long we retain your information
7. Protection of minors' personal data
8. Notifications and updates to this Policy
9. Links to third-party sites
10. How to contact us
1. What types of information we collect
When you use this website, we may collect the following types of information from you:
Information you provide to us:
We may collect personal details that you voluntarily provide. For example, when you fill out the "Contact Us" form, we’ll ask for your name, email address, phone number, country, and city. You might also share your employment details, such as your employer and job title. We may also gather information from any communications you have with us—like comments, inquiries, feedback, or other content you share while using the website’s features.
Information we collect.
While you browse the site, we may automatically collect certain technical and usage data. This information may include:
● Technical and device information. We may collect certain technical details about you and your device, such as your IP address, system time zone, language settings, and other system or network identifiers.
● Usage and behavioral data. We automatically gather information about your visit to this website, including how long you stay, which pages you visit, and what content you view.
● Cookies and similar technologies. This website uses cookies and other tracking technologies to store user information. Cookies are small data files sent from a web server to your browser. They can include details like your preferences, time spent on the site, and pages you’ve visited. We use this data to recognize you and personalize your experience on our site. You can manage cookie settings through your browser such as receiving notifications when cookies are set or blocking them altogether. However, please be aware that disabling cookies might restrict your access to certain website features. Note that this website does not currently respond to "Do Not Track" signals.
Information we collect from third parties.
We may also receive personal data from third-party platforms and service providers, including details like your system’s country or region, device brand and model, browsing activity, search history, and other websites you visited before coming to ours.
2. How we use your information
We may use your information in the following aspects:
Based on our legitimate interest in providing this website, we may use your information for the following purposes:
● Review your feedback and inquiries to offer appropriate responses and services;
● Enforce our terms of use and policies;
● Process and respond to your requests, applications, complaints, and feedback;
● Provide customer support and address your questions and concerns;
● Monitor, operate, maintain, and manage the website;
● Identify and resolve technical issues or malfunctions;
● Ensure the website runs smoothly and efficiently;
● Detect and prevent security breaches, fraud, or other technical problems;
● Enhance and improve the website’s features and overall performance;
● Manage and maintain our relationship with you;
● Oversee our business operations and protect our rights and interests, including taking action against violations of our terms and conditions;
● Support academic research purposes;
● Comply with applicable laws and regulations, including those related to public interest or public health emergencies;
We may use your information to fulfill our legal obligations and responsibilities. Additionally, we may process your information for other purposes that we disclose to you, with your consent, or as allowed by applicable laws and regulations.
3. How we share your information
We may share your information with the following third parties:
Service Providers. We may share your information with third-party service providers who assist us in operating and maintaining this website, such as web hosting companies, development firms, and cloud service providers.
Our Affiliates. To deliver this website and related services, we may share your information with our parent company, subsidiaries, or affiliated entities for purposes such as preventing unauthorized use and supporting users.
Law Enforcement and Regulatory Authorities. We may disclose your information to law enforcement agencies, courts, third parties, and other entities when required by court orders, subpoenas, legal proceedings, or regulatory obligations. We may also share information when we believe it is necessary to investigate, prevent, or respond to illegal activities, suspected fraud, or threats to personal safety, as permitted by law.
Sale or Merger. We may disclose your information to third parties under the following circumstances:
● To third parties who acquire, or are seeking to acquire, all or part of our assets or shares;
● To third parties we have acquired, in whole or in part.
● To third parties with whom we merge; or
● To third parties that take over all or part of our business.
In each of these cases, the third party is legally required not to disclose or use your information without our permission.
Please be aware that any information you voluntarily share or publicly disclose while using our services may include personal or sensitive information about you or others. We encourage you to share such information thoughtfully and with discretion.
4. Third-party processing we may engage
We may also authorize our partners to process your personal information in order to provide you with relevant products or services. However, we will only share your personal information for lawful, legitimate, necessary, specific, and clearly defined purposes—and only to the extent needed to deliver those products or services. If our partners wish to use your personal information for purposes beyond what we have authorized, they will seek your consent separately.
Our partners fall into the following categories:
Technical Service Providers. We may share your personal information with third parties who support our operations, including suppliers offering infrastructure technology, data analysis, and data processing services.
Advertising and Analytics Partners. We comply with all applicable laws and industry-standard security practices when entrusting these partners with information related to ad delivery, reach, and effectiveness.
For any personal information entrusted to our partners for processing, we enter into data protection agreements requiring them to handle your data in accordance with this Privacy Policy, the agreement terms, and applicable laws.
5. How we protect your information
We implement security measures in line with this Privacy Policy and have established physical, electronic, and administrative safeguards to protect the information we process about you. However, no data transmission over the internet can be guaranteed as completely secure, and we cannot ensure absolute security of your information. You assume all risks when transmitting information to us.
6. How long we retain your information
Your personal information will be retained only as long as necessary to fulfill the purposes outlined in this policy, while also complying with mandatory legal retention requirements. For example, the "E-Commerce Law of the People’s Republic of China" requires product and service information, as well as transaction records, to be kept for no less than three years from the date of transaction completion. Once the retention period ends, we will delete or anonymize your personal information in accordance with applicable laws.
We may also retain your information for other legitimate reasons, such as complying with laws, regulatory requirements, court orders, contracts, or similar obligations. We respect and value your rights concerning your personal information, including:
Right to Access. You can request confirmation of whether we process your personal data and obtain a copy of that data.
Right to Rectification. If your personal data is incomplete or inaccurate, you can request corrections or updates.
Right to Erasure. Under certain conditions, you may request the deletion of some or all of your personal data.
Right to Withdraw Consent. If our data processing is based on your consent, you may withdraw it at any time. Please note that withdrawing consent may limit your ability to use certain website features or services.
To exercise your rights, please contact us as described in Section 10 (Contact Us) of this Privacy Policy. To protect your privacy, we may ask for additional information to verify your identity before processing your request.
7. Protection of minors' personal data
We place great importance on protecting minors’ personal information. If you are under 18, you must have your guardian’s consent before using our products or services. We comply with relevant laws regarding minors’ data protection.
We do not knowingly collect personal information directly from minors without guardian consent. When such information is collected lawfully with guardian consent, we will only use, share, or disclose it as permitted by law or when necessary to protect the minor.
8. Notifications and updates to this Policy
We reserve the right to update this Privacy Policy at our discretion. Significant changes will be posted on this website and will apply only to information collected after the updated policy takes effect. Changes take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
9. Links to third-party sites
This Privacy Policy does not apply to other websites or platforms unless explicitly stated. Our website may include links to third-party sites with different privacy practices. These links are provided for your convenience and do not imply any affiliation or endorsement. If you provide your information to these third parties or interact with their sites, we are not responsible for their data collection or use.
10. How to contact us
If you have any questions about this Privacy Policy, please contact us through our official website.
We typically respond within 15 days. If you are dissatisfied with our response, especially if you believe your rights have been violated, you may file a complaint with relevant regulatory authorities, including cyberspace administration, telecommunications, public security, and industry and commerce regulators.
Appendix: Examples of Personal and Sensitive Personal Information (Note: Our website, official accounts, and video channels do not collect this data; the following is for illustrative purposes only.)
Personal Information: Any information—whether recorded electronically or by other means—that relates to an identified or identifiable individual, excluding data that has been anonymized.
Sensitive Personal Information: Personal data that, if disclosed or misused, could infringe on an individual’s dignity or threaten their personal or property safety. This includes biometric data, religious beliefs, specific identity details, medical and health records, financial account information, location tracking data, and personal details of minors under the age of 14.
Device Information: This includes device identifiers such as IMEI, IDFA, Android ID, MAC address, OAID, IMSI, and other related device data; application details like app crash logs, notification settings, lists of installed apps, and related app information; device specifications and system info such as device type, model, operating system, and hardware details; and network environment data including IP addresses, Wi-Fi details, base station information, and other network-related information.
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